Dear Valued Customer,
Thank you for your continued trust in Shinhan Bank Cambodia. We sincerely apologize for the recent instability with our Mobile Top-Up service and regret any inconvenience caused. To improve your experience, we have partnered with a new provider, more dependable top-up provider, ensuring a faster and more stable service going forward.
We sincerely apologize for any inconvenience caused. We are working to restore full service as quickly as possible and to provide a more stable service going forward. Thank you for your understanding,
We also want to reassure you that all eligible preferential interest rates for your installment savings accounts from January through May will be automatically applied without any issues.
We remain committed to providing you with a safer and more convenient banking experience
For any questions, please contact our customer support or visit your nearest branch. Thank you for your patience and loyalty.
Sincerely,
Shinhan Bank (Cambodia) Plc.
